Appeal Period
After the Board of Revision issues its decision, there is a required 30-day appeal period under Ohio law. Refund processing will begin after this appeal period has ended.
Refund Processing Timeline
Once the appeal period expires, refunds are typically processed within three additional weeks, not including mailing time. During this time, the Franklin County Auditor’s Office staff reviews the BOR decision, confirms payment history, verifies ownership, and determines who is legally entitled to receive the refund. While most refunds fall within this timeframe, processing may take longer if there are ownership changes, multiple payments, or additional documentation is required.
Overpayment Policy
If the Board of Revision decision results in a decrease in property value, you may be entitled to a credit for overpaid taxes. Before a refund is issued, any unpaid taxes or assessments charged to the parcel must be paid in full, provided ownership has not changed. This means your refund could be paid to your mortgage company, title company or other entity or individual who paid the property taxes. Any remaining credit may then be refunded.
Who receives the refund?
Ohio law requires the Auditor’s Office to issue refunds to the person who actually paid the property taxes, not necessarily the current property owner.
Owner-Occupied Residential Properties
For owner-occupied homes, if records clearly show that a mortgage company paid the taxes on behalf of the homeowner, the refund is generally issued directly to the homeowner. In certain situations (detailed on the back), the refund may instead be applied to taxes due, issued to the mortgage company or placed in the Franklin County Treasurer’s Office surplus account.
Non-Owner-Occupied and Commercial Properties
For non-owner-occupied residential and commercial properties, refunds are issued to the party that paid the taxes, regardless of who filed the Board of Revision complaint. Refunds are never issued or sent directly to an attorney representing a party in a Board of Revision case.
Common Situations
- If the property transferred, prior-year refunds that were paid before the transfer are not applied to any outstanding balance. For all other cases, if taxes are still owed, any refund is first applied to the outstanding balance.
- If the property recently transferred and current-year taxes are still owed, those taxes will be adjusted and credited before any refund is issued. The Franklin County Auditor’s Office is not involved in real estate closings and does not prorate tax payments. Any taxes due are credited first.
- If ownership recently changed and we cannot determine whose mortgage company made the payment (buyer or seller), or if a title company made the payment, the refund is issued to the payer identified on the check or payment record on file.
- If taxes were paid after the tax collection due date, the refund must be placed in the Treasurer’s surplus account, since the Auditor’s Office does not control those funds. For example, if you make a property tax payment after the second-half due date, and the refund is processed on August 7, the funds are deposited into the Franklin County surplus account on your parcel. You will need to contact the Franklin County Treasurer’s office at 614-525-3438 or treasurer@franklincountyohio.gov to apply for the refund (additional forms and information will be required).
- If an individual paid taxes on behalf of a business or LLC, an affidavit may be required to verify who is entitled to the refund.
- Refunds are never issued or sent directly to an attorney representing a party in a Board of Revision case.
Final Note
Each refund is reviewed to ensure compliance with Ohio law and accurate distribution of funds. While every effort is made to process refunds promptly, accuracy and verification are important. We appreciate your patience during this process.